Frequently Asked Questions
Practical answers for running OMEGATECH safely: accounts, hosts, projects, mods, billing, deployments, privacy, and common troubleshooting paths.
Getting Started
Use FAQ for quick answers, Help Center for common support paths, and DayZ University when you want guided lessons that teach the workflow step by step.
Yes. You can explore supported upload and project workflows without connecting a live host. Connect a Windows Host when you are ready for live server operations.
During private launch, new users join the waitlist so we can onboard server owners carefully, keep support responsive, and invite the right testers first.
No. The editor is built for server owners who do not want to hand-edit every file. The University and Help Center explain terms, workflows, and safety checks in plain language.
Windows Hosts
A Windows Host is the machine that runs your DayZ server files and the OMEGATECH Host app. Some older buttons may call the installer the Agent; it is the same host-side companion app.
Install it on the Windows machine that owns the DayZ server folder you want OMEGATECH to manage. Do not install it on your gaming PC unless that PC also runs the server.
Yes, plan limits permitting. Keep each physical or virtual machine as its own host so server paths, commands, and updates stay separated.
Check that the tray app or service is running, confirm the machine has internet access, then refresh the Hosts page. If it stays offline, send support the host name and last time it was online.
Projects And Servers
A project is the editable working copy OMEGATECH uses to read, validate, and save server configuration files. A project can be uploaded, pulled by SFTP, or connected to a host workflow.
The host is the Windows machine, the server is the DayZ server identity on that machine, and the project is the editable file set. Keeping those separate prevents one server from accidentally receiving another server's changes.
Yes when the live files may have changed outside OMEGATECH. Re-pull or re-import before major edits so you are editing the current server state.
Yes. Saving editor changes updates the project working copy. Deployment is a separate action, so you can review and prepare before touching the live server.
Mods And Expansion
Sync Mods reads the project mods OMEGATECH already knows about and checks matching mod toggles in the project form. It does not deploy by itself; Save Changes is still required.
Toggles help OMEGATECH show the right editors and validation paths for the mods your server actually uses, especially larger bundles such as DayZ Expansion.
OMEGATECH helps manage configuration and host workflows. Workshop download behavior depends on the host setup and supported operations available for your plan and server.
Bikeys are signature keys DayZ uses to validate client mods. If a mod requires a bikey, the key must be present on the server before players can join cleanly.
Deployments And Safety
Confirm the selected host, server, project, pending file changes, and whether players are online. Keep a backup before risky edits and wait for one operation to finish before starting another.
Some workflows can queue server operations or restart steps depending on the action. Read the confirmation screen carefully before approving a live operation.
Keep backups and version history before risky changes. OMEGATECH is built around safer review and backup habits, but rollback depends on the files and workflow used for that change.
Server commands can touch files, restart processes, or report host state. Waiting for the result keeps the next action from stacking on top of an unfinished operation.
Billing And Plans
Payments and subscription management are handled through Stripe. Active customers can manage billing after signing in.
Yes. You can cancel from the billing portal after signing in. Access continues through the current paid period after cancellation.
OMEGATECH does not offer refunds for partial billing periods, except as required by law. If you believe a charge is wrong, contact support so we can review it.
Plan limits and feature access are shown during billing and onboarding. If you are unsure, start with the plan that matches the number of servers and projects you need to manage.
Security And Privacy
OMEGATECH keeps a working copy so the editor can read and update your configuration files. Retention details are covered in the Privacy Policy.
No. Do not send passwords, Steam credentials, API tokens, RCON passwords, or private webhook URLs. Support can usually help with screenshots, error text, host names, and timestamps.
Team access depends on your plan, role setup, and permissions. Only invite people you trust, and avoid granting sensitive server settings access unless they need it.
Email support with a clear description, steps to reproduce, and the account or host involved. Do not include secrets in the first message.
Troubleshooting
It usually means the web app is restarting or an update is being deployed. Wait about a minute and refresh. If it keeps happening, check System Status or contact support.
That is Windows SmartScreen, and it is expected for newly released installer versions. Click More info, confirm the publisher reads OMEGATECH LLC, then click Run anyway. The installer is digitally signed by OMEGATECH LLC.
Refresh once, check System Status, and try again. If it still fails, contact support and include the page URL, time, and any error text you saw.
Do not repeatedly click the same command. Check the command result area, confirm the host is online, and contact support with the host, server, and command name.
Email support@omegaeditor.com. Signed-in users can also use the floating feedback button so the report includes page context.